IP Phone & PBX Systems in Dubai
Modernize your business communications with advanced IP Phone and IPBX solutions in Dubai and across UAE. We implement cutting-edge VoIP (Voice over IP) telephone systems that reduce communication costs while enhancing functionality for businesses throughout Dubai, Abu Dhabi, Sharjah, and all UAE emirates. Our IPBX solutions provide enterprise-grade features including auto attendant, call routing, call recording, voicemail to email, conference calling, and mobile integration allowing your team to make and receive calls from anywhere. Perfect for growing businesses in Dubai Silicon Oasis, corporate offices in DIFC, call centers, and multi-location enterprises across UAE. We deploy reliable IP phone systems from leading brands including Cisco, Yealink, Grandstream, and Avaya with features like HD voice quality, video calling, presence indicators, and seamless integration with CRM systems. Our expert team handles complete IPBX setup including server configuration, phone provisioning, SIP trunk integration, and staff training to ensure smooth transition from traditional phone systems.
How much does an IP phone system cost in Dubai?
An IP-PBX phone system for a Dubai business starts from around AED 2,500 for a small setup with a cloud or on-site PBX and a few handsets, plus per-handset costs. Smart Tech Dubai configures extensions, an auto-attendant, call recording and SIP trunks, and ports your existing numbers.
Key takeaways
- Small-office systems from AED 2,500; scales to hundreds of extensions.
- Cloud-hosted or on-premise PBX (Yeastar, 3CX, Grandstream).
- Auto-attendant (IVR), call queues, recording and reporting.
- SIP trunk lines that cut monthly call costs.
- Softphone apps for mobile and remote staff.
Key Features & Benefits
VoIP Systems
IPBX Setup
Call Recording
Auto Attendant
Mobile Integration
IP Phone & PBX Systems Company in Dubai
VoIP phone systems and IP-PBX installation for Dubai businesses — Yealink, Grandstream, Cisco and Fanvil handsets, cloud or on-premises PBX, SIP trunks, call recording, auto-attendant and mobile apps. Cut your phone bill, keep your numbers, and give staff one extension on the desk, laptop and mobile.
Authorised installer & supply partner in Dubai
IP Telephony Services in Dubai
IP-PBX Installation
Cloud-hosted or on-premises PBX — 3CX, Grandstream, Yeastar or Asterisk — sized to your extensions and call volume.
VoIP Handsets & Softphones
Yealink, Grandstream, Cisco and Fanvil desk phones, plus softphone apps for laptop and mobile.
Auto-Attendant & Call Flows
IVR menus, call queues, ring groups, time-based routing and voicemail-to-email.
Call Recording & Reporting
Record calls for quality and compliance, with searchable archives and call-analytics dashboards.
SIP Trunks & Number Porting
Cost-effective SIP trunking and porting of your existing landline numbers with no downtime.
CRM & Teams Integration
Click-to-dial and screen-pop with your CRM, and integration with Microsoft Teams where you use it.
Phone Systems for Every Dubai Business
Cloud PBX vs On-Premises PBX in Dubai
Which suits your business
A cloud (hosted) PBX means no hardware to maintain, easy remote working and a predictable monthly fee — ideal for smaller offices and multi-site businesses. An on-premises PBX gives you full control, no per-user monthly cost and works even if the internet is down — better for larger offices and call centres. We help you choose and deploy either, and can move you from one to the other later.
- Cloud: no hardware, easy remote work, monthly fee
- On-prem: full control, no per-user fee, offline-resilient
- Hybrid options for multi-site businesses
- Move between models without changing handsets
Cut Your Phone Bill with SIP Trunks
Replace expensive lines with internet calling
SIP trunks carry your calls over the internet instead of traditional phone lines, typically cutting line rental and call charges significantly — especially for international and inter-branch calls. We provision the trunks, port your existing numbers so nothing changes for your customers, and configure failover so calls still land if your primary connection drops.
- Lower line rental and call charges
- Keep your existing numbers (porting)
- Add or remove channels as you grow
- Failover routing to mobile or a second site
IP Phones for Multi-Branch & Remote Teams
One phone system across every location
Give every branch and every home worker the same extensions, transfer and directory — free calls between sites, one auto-attendant for the whole company, and staff reachable on their extension whether they are at a desk, at home or on their mobile. Managers see all sites in one dashboard.
- Free inter-branch and internal calls
- One company auto-attendant and directory
- Extension follows staff to mobile and home
- Single dashboard for all locations
Call Recording, Reporting & Compliance
Know what is happening on your phones
Record inbound and outbound calls for training, dispute resolution and compliance, with a searchable archive and retention you control. Call-analytics dashboards show volumes, missed calls, wait times and agent performance so you can staff the phones properly.
- Inbound / outbound call recording
- Searchable archive with retention control
- Missed-call and wait-time reporting
- Agent and queue performance dashboards
IP Phone System Pricing in Dubai
Indicative pricing including PBX setup, handset provisioning and training. Final quote after we confirm extension count and features.
Cloud PBX (per user)
Small offices, remote teams
From AED 35/user/mo
- Hosted PBX
- Softphone app included
- Auto-attendant + voicemail
- No hardware to maintain
Small Office On-Prem
5–20 extensions
From AED 2,500 setup
- On-prem PBX appliance
- Handset provisioning
- IVR + call queues
- SIP trunk setup
Call Centre / Large
20+ agents
Project quote
- Queues + wallboards
- Call recording + analytics
- CRM integration
- Redundancy
SIP Trunks Only
Keep your PBX
From AED 50/channel/mo
- SIP channels
- Number porting
- Failover routing
- Works with most PBXs
How We Deploy a Phone System
Requirements
Extensions, call flows, recording, integrations and how staff work — office, remote, multi-site.
Design & Quote
Cloud or on-prem, handsets, SIP trunks and a fixed price.
Build & Port
PBX configured, handsets provisioned, numbers ported with no downtime.
Cutover & Train
Go-live outside business hours, with staff trained on the phones and app.
Support
Ongoing changes, moves and adds, and an optional support contract.
IP Phone System Installation Across Dubai
Phone-system projects and support for businesses in every Dubai district.
IP Phone Systems Business Bay
Cloud and on-prem PBX, handsets and SIP trunks for Business Bay offices.
IP Phone Systems DIFC & Downtown
Recorded, reported phone systems for finance and professional-services firms.
IP Phone Systems Dubai Silicon Oasis
VoIP and IP-PBX for tech and trading companies in DSO.
IP Phone Systems Deira & Bur Dubai
Cost-cutting SIP trunks and IP-PBX for trading offices and call centres.
IP Phone Systems Jebel Ali & JAFZA
Multi-site phone systems linking warehouse, office and branch.
IP Phone Systems Internet City & Media City
Hosted PBX and Teams Phone for free-zone companies.
IP Phone Systems Al Quoz
Showroom and warehouse phone systems with mobile extensions.
IP Phone Systems Sheikh Zayed Road
HQ phone systems with call recording, analytics and CRM integration.
Call Centre Phone Systems Dubai
Queues, wallboards, recording and analytics for Dubai contact centres.
IP Phone Systems Abu Dhabi & Sharjah
VoIP phone systems and SIP trunks for businesses across the UAE.
IP Phone & PBX Systems Across Dubai & the UAE
Smart Tech Dubai installs and supports VoIP phone systems and IP-PBX across every Dubai district and free zone — Business Bay, DIFC, Dubai Silicon Oasis, Internet City, Media City, Jebel Ali, Al Quoz and more — plus Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, Fujairah and Al Ain. Cloud or on-premises PBX, Yealink and Grandstream handsets, SIP trunks, call recording, auto-attendant and mobile apps — with number porting and no downtime.
Call or WhatsApp +971 55 408 2018 for a free consultation and fixed quotation.
Guides for Dubai
Services That Work With This
Google Reviews From Our Customers
Real reviews from real installations across Dubai — read what villa owners, offices and shops say about our work, or leave your own review after your installation.
Why Choose Smart Tech Dubai?
Certified Engineers
Manufacturer-certified team
24/7 Support
Always available
Expert Team
IT & engineering degree holders
Quality Guarantee
Warranty included
Frequently Asked Questions
How much does a VoIP phone system cost in Dubai?
A cloud (hosted) PBX starts from around AED 35 per user per month including a softphone app. A small on-premises PBX for 5–20 extensions starts from about AED 2,500 setup plus handsets. SIP trunks to keep your existing PBX start from around AED 50 per channel per month. Call-centre systems are quoted individually.
Should I choose a cloud PBX or an on-premises PBX?
A cloud PBX means no hardware to maintain, easy remote working and a predictable monthly fee — best for smaller and multi-site offices. An on-premises PBX gives full control, no per-user monthly cost and keeps working if the internet is down — better for larger offices and call centres. We help you choose and can migrate you later.
Can I keep my existing phone numbers?
Yes. We port your existing landline numbers to the new system with no downtime, so nothing changes for your customers.
Which IP phone brands do you install?
We supply and provision Yealink, Grandstream, Cisco and Fanvil desk phones, plus softphone apps for laptop and mobile, with PBX platforms including 3CX, Grandstream, Yeastar and Asterisk.
Can the phone system record calls and integrate with our CRM?
Yes. We configure inbound and outbound call recording with a searchable archive, call-analytics dashboards, and click-to-dial and screen-pop integration with most CRMs, plus Microsoft Teams where you use it.
Will a VoIP system work across our branches?
Yes. Every branch and home worker gets the same extensions, transfer and directory, with free internal and inter-branch calls, one company auto-attendant, and a single dashboard for all locations.
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Learn MoreReady to Get Started with IP Phone & IPBX Solutions?
Contact our expert team today for a free consultation and quote. We're here to help transform your business with professional IT solutions.